Testimonials & FAQ

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“Dust mites are a major cause of respiratory and skin allergies. We host millions of these in our bedding along with infections and moulds. In the Australian climate mould causes huge problems. The complete cleaning system provided by MattressKleen is the safe and effective way of dealing with these problems?”
Pauline Rose
Complimentary & Environmental Medicine, Sydney

A mattress 6 months old will benefit from our cleaning process, in fact we can perform a simple test for you with a black cloth displaying what we actually take out of the mattress – it will shock you!

There are studies that indicate they are not effective. Our experience is when we have tested a mattress with a protective cover there is contamination. Nevertheless, should you have or intend to purchase a mattress protector that suggests it will deter dust mites make sure you have your mattress sanitised beforehand. Most minute holes in covers will stretch when washed. Even new, they will not protect against the movement of dust mite excrement which is what we are allergic to and can create an allergy.

It is wise to regularly expose blankets and large bedding including pillows to direct sunlight and any sheets and mattress protectors can be hot washed. Temperatures above 60 degrees will kill dust mites. If you have a large freezer place your pillow in there for at least one hour and that temperature will kill dust mites.

Our process won’t provide a cure but what it can do is to help reduce the severity and frequency. However, we have found in many cases that mattress sanitising has eliminated dust mite causing allergen and in the case of asthmatics (80% suffer from exposure to dust mites) there is a very likely chance of significant relief

No but we can do pillows, rugs and sofas. Should you require a similar hygienic treatment, we have associated Carpet Cleaners that we recommend given their sanitising and non toxic capabilities.

Generally 6 to 9 months, however, other factors need to be considered like the state of your health, whether you have known allergies to the dust mite and require more frequent servicing eg; Asthma or Eczema. Also, if your symptoms begin to return, that will determine when we are required. Certainly, asthmatics should allow no more than 6 months. Remember that our process is preventative as well and especially important for children.

It naturally depends on the size of the mattress; allow 15 to 30 minutes for each mattress. After we have completed cleaning the mattress we apply a non toxic natural spray that deodorizes as well as sanitises. You can make the bed after a few minutes. If you choose to have the long term protection of our unique spray the mattress will take a couple of hours to dry.

As soon as you become aware blot up any excess with a paper towel and DO NOT apply any household products – they tend to mask the stain and inhibit corrective measures.
Generally we can significantly reduce if not eliminate the stain area and completely remove any odor (and bacteria) associated with the stain. The result can be dependant on the age of the stain, mattress material and various other factors.

Dust mites are microscopic, when we move on the mattress it acts like a bellows and puffs up particles containing Guanine found in dust mite excrement, which easily pass through protectors and bedding to land on our face and skin. This is a major trigger for a host of allergic reactions including Asthma, Eczema and reactions such as poor sleep, runny nose, sneezing, headaches, sinus, itchy eyes and much more. Importantly exposure can cause a lifelong allergy.

Pillows are just as important, if not more so, to the protection against dust mite allergic reaction and the threat of a lifelong allergy we can apply a non toxic anti-allergen spray ‘Protector’ that protects against dust mite and bacteria for up to 6 months. No other company can provide this product for you.

BEWARE of STEAM! We do not advocate the use of STEAM on a mattress. Manufacturers warn against any moisture. Steam can degrade memory foam, may void warranty, wet the mattress causing mould, shrinkage or rust springs. Most carpet cleaners use the vacuum they clean the carpets with, which is largely ineffective for a mattress, even with a ‘power head’. Carefully managed extraction is the most important part of the process.

A domestic vacuum cleaner will help a little but mostly will just disturb the debris. There are two important things you should consider. Firstly, your intended vacuum cleaner must have a HEPA filter otherwise the minute particles including harmful allergens will be distributed around the room. This could trigger a strong reaction.

Secondly, the MattressKleen commercial system is extremely powerful and generates high frequency waves that agitate and loosen all particles including dust mites and importantly their excrement, dead skin flakes and extract them. Simultaneously, attached to the vacuum unit, is a UVC germicide light that can kill dust mites and anything living, viruses, bacteria and mould spores. This debris is efficiently collected and disposed of by our trained operators.